മനസ്സേ, നീ സാക്ഷി

The customers can cancel their orders any time before they move to the ship status. And if you want to cancel, kindly contact the website with the order details.

Yes, a Sreshtabooks registered user will be able to check and track his/her current or previous orders by clicking on the ‘My Account’ button on top of the website. After clicking on this link, you will be asked to enter your login details. If already entered, the user lands in a page where you can click on the ‘My orders’ section to see the status of your orders.

A waterproof plastic sheet will be used for wrapping the items purchased on Sreshtabooks. We have prompted the seller to provide flawless packaging quality as it influences the overall rating of the seller.

Yes. You should create your own account before enjoying a personalized shopping experience which includes suggestions, a fast checkout procedure and a personal wish-list. You will also be able to rate and review the items

As soon as your order has been entered into logs and payment has been authorized, the vendor will affirm the order receipt and they will begin working on it. You will get an email confirming your order details as soon as vendor gets the information and he also affirms about the same. You will be beforehand informed about the shipment of your order. Shipment details will be given with your unique Order ID and tracking digits.

Our products available through Cash on Delivery will have an icon of ‘Cash on Delivery’. You can add the item(s) in your shopping cart and then opt for checkout. You may select the payment option as COD by clicking on the ‘Pay by Cash on Delivery’. Enter the text available as CAPTCHA for verification.

Sreshtabooks offers many payment modes. The customer can make their payment via online. Our trusted payment gateway partners use a secure encryption technology to protect the transactions details from any type of theft and infringement and facilitates 100% secure online payments. The customers can opt for any option while purchasing, such as, internet banking, E-gift voucher, cash-on-delivery or credit/debit card (Visa, Master Card, Maestro and American Express).

The items that are currently out of stock will not be available for sale. Kindly utilize the ‘notify me’ button/feature which will help you to receive a notification as soon as the item is back in stock.

You can replace your damaged product or any product that does not match the details given in the website. Customers will not be asked to pay extra to get this process done. Kindly check our replacement policy before purchasing from Sreshtabooks. Do not forget to check the time limit within which you can return the product. If the product goes out of stock during this period, the customer will receive the full amount back without any delay.

We are providing free shipping services across India on all orders above 199/. In other cases, Rs.30/- will be charged per order.

Authorization pending: your order has been entered into log and we are awaiting for authorization from the gateway of payment. Authorized/ under processing: we have received the authorization from the gateway of payment and we have marched off your order. Shipped: your order has been sent by vendor and is on its way. Cancelled: the order has been cancelled. Delivered: the order has been delivered to the destination specified by you.

Vendor usually arrange the order and send the items ordered within the pre-specified time given on the product page. But the working days exclude the national holidays and Sundays. The delivery time also depends on factors like the availability of the product, location and distance from the vendor’s location.

No, our customers do not have to worry about any hidden charges while shopping on Sreshtabooks. The prices displayed on the website for all the items are final and fully inclusive. You will only be asked to pay the exact amount you see on the website. However, customers will be asked to pay separate delivery charges based on the shipping policy.